Terms and Conditions

These Terms and Conditions govern purchases made through this WooCommerce storefront. They apply to the transaction created when a customer places an order and should be read together with the Terms of Use for website browsing, as well as the Shipping Policy, Return Policy, Refund Policy, and Warranty or Satisfaction Guarantee information. These documents collectively describe the principal rules that apply to ordering, payment, fulfillment, returns, refunds, and product-quality concerns.

When a customer submits an order, the contents of the shopping cart represent a request to purchase the selected SKUs at the prices displayed during checkout, together with any applicable shipping charges and taxes calculated through WooCommerce. An order becomes accepted when the store’s configured acceptance process occurs. Depending on the settings used for this storefront, acceptance may take place when the order status changes to processing or completed, or when an order confirmation is sent to the customer. A confirmation or order record may therefore be subject to the store’s normal payment and fulfillment checks before the transaction is treated as fully accepted.

An order may be declined, canceled, or placed on hold when payment cannot be successfully authorized, the supplied delivery information cannot be validated, or the requested quantity exceeds available fulfillment capacity. Other technical or operational circumstances may also prevent an order from being completed. If an order cannot be fulfilled, any applicable refund or other financial adjustment will be handled according to the Refund Policy.

Customers agree to use only payment methods that are actually presented during checkout. Available payment options are controlled through the WooCommerce payment configuration and may change over time. A payment method that is not displayed at checkout should not be considered available for the transaction. Customers should never send cash, cryptocurrency, payment-card photographs, card numbers, security codes, or other sensitive payment information to [email protected]. Payment information should be entered only through the secure payment process provided during checkout.

Ownership and responsibility for merchandise during shipment are governed by the Shipping Policy. Until the applicable operational terms identify a confirmed carrier arrangement and delivery framework, the relevant provision remains [RISK OF LOSS RULE — EDIT IN WP ADMIN]. Customers are responsible for providing an accurate address where the order can be delivered. If a package cannot be delivered and is returned by the carrier, guest services will use the contact information associated with the order to determine the available next step, which may include reshipment or a refund where applicable. Any resulting charges or deductions are handled under the Shipping and Refund Policies.

Product information displayed throughout the storefront is based on the corresponding WooCommerce product record. This can include product names, descriptions, Item No. identifiers, photographs, options, and pricing information. Images displayed on different screens may not reproduce colors with complete accuracy, particularly for fabrics and plush materials. Minor differences between an on-screen image and the physical product do not necessarily indicate that the wrong item was supplied.

Where a product listing identifies a licensed character or other protected property, that reference describes the physical product being offered for purchase. Buying a physical item does not grant the purchaser a separate license to reproduce, distribute, modify, or commercially use the character artwork or other protected material displayed on the storefront. Customers may not copy or reproduce character artwork from this website without the rights or permission required by applicable law.

Promotional discounts offered through checkout are controlled by WooCommerce coupon settings. The terms attached to a coupon, including its expiration date, qualifying products or categories, minimum purchase requirements, usage limits, and combination rules, determine whether the discount can be applied. Entering a promotional code does not guarantee a reduction in price if the code is expired, restricted, invalid, or otherwise incompatible with the items in the cart. A coupon may also be disabled when it has been improperly distributed, compromised, or used contrary to its intended conditions.

Loyalty or rewards points are not automatically treated as a payment method on this storefront unless a documented WooCommerce integration is activated for that purpose. If such functionality is introduced, the applicable redemption conditions will be described through [LOYALTY REDEMPTION — EDIT IN WP ADMIN]. Customers should not assume that points, membership benefits, or rewards advertised elsewhere can be applied to an order unless the relevant feature is visibly enabled during checkout.

Taxes are determined using the WooCommerce tax configuration associated with the destination entered by the customer. The amount displayed during checkout may therefore depend on the delivery location and the applicable tax settings. If a tax amount appears to be missing, incorrect, or inconsistent with the customer’s expectations, the matter should be reviewed as a tax or configuration issue rather than treated as an undisclosed storefront surcharge. The website does not intentionally add separate theme-level fees that are hidden from the checkout total.

Product concerns after purchase are handled according to the nature of the issue. When merchandise appears to have a qualifying manufacturing or workmanship defect, customers should follow the Warranty or Satisfaction Guarantee process. When an item is no longer wanted or the purchase was made in error, the Return Policy governs the applicable process. The Refund Policy explains how approved refunds are processed after the relevant conditions have been satisfied. Any stated time periods remain subject to the operational placeholders published on those pages until confirmed values are entered. Customers should rely on the current policies for this storefront rather than applying return or warranty periods remembered from another website.

Electronic communications may be used to provide order confirmations, payment-related notices, shipping updates, refund information, account messages, and other transaction-related communications. Customers agree that electronic notices may satisfy applicable requirements for written communication where permitted by law. Customers should ensure that [email protected] is not blocked or automatically filtered if they expect to receive support or order correspondence. Where applicable law permits required notices to be provided through publication on the website, those notices may also be posted through the storefront.

These Terms and Conditions may be revised when operational procedures, technology, legal requirements, or store configurations change. Changes generally apply to future purchases after the revised terms become effective. An order that has already been accepted will continue to be governed by the version applicable at the time of acceptance unless a different treatment is required by applicable law.

For questions concerning an order, payment, product, fulfillment issue, or these purchase terms, customers may contact guest services at 877-789-2327 or [email protected]. Written correspondence may be directed to 415 S. 18th Street, Suite 200, St. Louis, MO 63103. Customers should include the order number whenever contacting support about an existing transaction so that the request can be matched to the correct WooCommerce order.